BUILDING GUIDE

  1. Introduction
    1. Welcome
    2. About JBG SMITH
  2. Operations & Services
    1. Tenant Service Center
    2. HVAC
    3. Mail Service
    4. Elevators
    5. Energy and Water Management
    6. Indoor Environmental Quality
    7. Recycling
    8. Rent Payment
    9. Storage Space
    10. Telecommunication Providers
    11. Janitorial Service
    12. Service Requests
    13. JBG SMITH Property Services
    14. Fitness Center
    15. Meeting Room
    16. Concierge
    17. Outdoor Terrace
  3. Policies & Procedures
    1. General Rules and Regulations
    2. Moving Policy
    3. Smoking and Tobacco-Based Product Policy
    4. Holiday Decorations
    5. Tenant Alterations
    6. Sublease and Assignment Guide
    7. Forms
  4. Access
    1. Hours and Holidays
    2. Deliveries
    3. Loading Docks
    4. Courier Services & Messengers
    5. Solicitation
    6. Visitor Access
    7. Vendor / Contractor Access
  5. Transportation
    1. Parking
    2. Directions & Location Map
    3. Transit
    4. Bike Storage
    5. Car Charging
  6. Security
    1. Overview
    2. Security Operations Center
    3. Tenant Precautions
    4. Equipment Removal
    5. Theft
    6. Lost & Found
    7. Access Control
    8. LiveSafe
  7. Emergency Preparedness & Procedures
    1. Fire and Life Safety
    2. Floor Warden Training
    3. Tenant Emergency Plans
    4. Emergency Contact Numbers
    5. Active Shooter
    6. Bomb Threat Emergency
    7. Elevator Malfunction
    8. Fire Emergency
    9. Flooding and Water Emergencies
    10. Medical Emergency
    11. Power Failure Emergency
    12. Severe Weather
    13. Earthquake
    14. Toxic Hazards Emergency
    15. Civil Disturbance
    16. Pandemic Preparedness

Parking

Information related to parking options at the property is provided below.

Parking Managed By:  SYMPARK
                                       Sympark Services Center
                                       703.842.2971
                                       parking@Sympark.com

 

Hours of Operation:  The parking garage is a 24/7 self-parking facility

Location:  There is one parking garage with three levels (G2, G3, G4) that serves all buildings
in the Crystal Squares complex. 

Access:   There are two garage entrances to the Crystal Squares garage:
Note: Garage entrances are 6’-3” high

  • Entrance on Crystal Drive between 15th and 18th Street 
  • Entrance on 18th Street between Crystal Drive and S. Bell Street.  
     

Towing:   Please contact Advanced Towing at 703.525.0550 if your vehicle has been towed.
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